Support Package
Not every request deserves a project. The Support Package prices expert help by the request: small questions cost one unit, medium three, large eight, and the units refresh monthly.
Why This Engagement Exists
The situation teams call us about, in their own words.
Small questions queue for weeks because they are too small to scope.
Ad-hoc consulting arrives with ad-hoc pricing every single time.
The team needs a straight answer more often than a statement of work.
How It Runs
How this engagement works, shown as a diagram.
What We Deliver
The brief first, then the deliverables it commits to.
- SCOPE
- Expert infrastructure consulting units for requests of any size: small is one unit, medium three, large eight.
- CADENCE
- Monthly
- RUNS ON
- The NebCore AI Platform, in your own cloud account
- COMMERCIALS
- Scoped and quoted by sales; terms live in the signed agreement
Units, not negotiations
Every request sized the same way: small is one unit, medium three, large eight. You always know the price before you ask.
Expert answers
Requests land with Nebinfra engineers who run estates on this platform every day.
Any request shape
A review, a diagnosis, a design opinion, a fix: if it fits in a request, it fits in the package.
Monthly refresh
Units renew with the month, so help stays on tap instead of running out mid-quarter.
What stays with youAnswers on the record and a standing lane for the next question.
Where It Fits
Other engagements and pages that pair with this one.
Scope It With Us
A 30-minute call: your situation, whether this engagement fits, and what the brief would say.